User Experience – Understanding the notion of the User and applying UX techniques [TG3/UserEx]
Twitter – M25_cpd25
Donna Lanclos, Associate Professor for Anthropological Research, will be deconstructing the notion of the user before leading an exercise on how to apply Cognitive Mapping.
Two universities Anglia Ruskin and Kingston will then discuss how their library teams have used UX to make service improvements.
|Deconstructing the notion of “user”
|11:35-12:20||Cognitive Mapping Activity|
|1:10-2:00||UX experience activities in Anglia Ruskin University Library
Norman Boyd and Nermin Minter
|2:00-2:50||UX experiences from Library and Learning Services at Kingston University
Simon Collins and Robert Elves
|2:50-3:20||Break, networking time to discuss UX plans|
£225 for members and £335 for other institutions.
Cancellations less than one week before the event will be charged a 50% cancellation fee.
In the event of a ‘no-show’ on the day, the full fee will be charged.
To book a place please use our online booking form.