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User Experience – Understanding the notion of the User and applying UX techniques [TG3/UserEx]

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Date/Time
Date(s) - 17/04/2018
10:00 am - 4:30 pm

Location
Mary Ward House

Categories


Twitter – M25_cpd25

Donna Lanclos, Associate Professor for Anthropological Research, will be deconstructing the notion of the user before leading an exercise on how to apply Cognitive Mapping.

Two universities Anglia Ruskin and Kingston will then discuss how their library teams have used UX to make service improvements.


Programme

 
10:00-10:30 Registration
 

10:30-11:15

Deconstructing the notion of “user”
Donna Lanclos
11:15-11:35 Break
11:35-12:20 Cognitive Mapping Activity
12:20-1:10 Lunch
1:10-2:00 UX experience activities in Anglia Ruskin University Library
Norman Boyd and Nermin Minter
2:00-2:50 UX experiences from Library and Learning Services at Kingston University
Simon Collins and Robert Elves
2:50-3:20 Break, networking time to discuss UX plans
3:20-3:50 Q&A session
3:50-4:00 Closing comments

 

Cost:

£225 for members and £335 for other institutions.

 

Cancellations less than one week before the event will be charged a 50% cancellation fee.
In the event of a ‘no-show’ on the day, the full fee will be charged.

To book a place please use our online booking form.

Online Booking Form