Students as Customers [Event Ref. No. TG3/SAC]
Twitter – #cpd25SAC
Since the introduction of tuition fees the relationship between students and their university has undergone an evolution with more demands placed on institutions to provide added value for their customers.
How have libraries and other services responded to this? We have a number of case studies to share with you:
14:15-14:20 Introduction and welcome
14:20-14:45 From Customers To Consultants, the evolving role of students – Angela Brady, University of Aston
14:45-15.15 Student buddies at the University of Westminster – Alison Philips
15.30-16.15 A private university’s view – Liz Kerr, Regent’s University
16.15-16.30 Plenary and discussion
The Hardy Room at the London Mathematical Society, 57-58 Russell Square, London WC1B 4HS
Website – www.lms.ac.uk
£70 for members and £105 for other institutions.
Cancellations less than one week before the event will be charged a 50% cancellation fee. In the event of a ‘no-show’ on the day, the full fee will be charged.
To book a place please use our online booking form or email the administrator via email@example.com