Sharing Best Practice in Library Performance Indicators [Event Ref. No. TG3/KPI]
Date(s) - 14/03/2016
1:00 pm - 4:30 pm
Senate House Library
Twitter – #cpd25_KPI
Join cpd25 for an afternoon looking at best practice in setting and monitoring KPIs and making effective use of them alongside our Results Indicators and other metrics that libraries collect. The event will welcome speakers both internal and external to the M25 Group who will present case studies on their KPIs, including how they were devised and how they are evaluated.
There will be plenty of opportunity for discussion with workshops focussing on using, setting and measuring KPIs as well as considering accountability. The facilitator who has a lot of experience in library statistics and KPIs will bring the discussions together at the end of the afternoon.
Leo Appleton – University of the Arts, London
Pat Simons – Queen Mary, University of London
Elizabeth Malone – Kingston University
1300-1330 – Registration
1330-1340 – Welcome & Introduction
1340-1410 – Case Studies
1410-1420 – What do we mean by KPIs? What are our performance indicators and results indicators in libraries?
1410-1445 – Discussion groups – ‘What KPIs do you use and
1445-1500 – Feedback
1500-1520 – Break
1520-1545 – Discussion groups – ‘Monitoring, reporting and acting upon KPIs and Results Indicators’
1545-1600 – Feedback
1600-1615 – Conclusion and close
Seng Tee Lee Library, Senate House Library, Senate House, Malet Street, London, WC1E 7HU
Website – http://senatehouselibrary.ac.uk/visiting-the-library/
£80 for members and £120 for other institutions.
Cancellations less than one week before the event will be charged a 50% cancellation fee. In the event of a ‘no-show’ on the day, the full fee will be charged.
To book a place please use our online booking form.