New Managers Skills Programme
CPD25 New Managers Skills Workshop Series 2005
26 January, 9 February, 23 February 2005
9.45am to 4.30pm
King’s College London
The programme consists of three, one-day workshops and has been specifically designed for staff in academic libraries and information services who have some limited experience of managing or supervising staff. This course is also suitable for those new to a management role or with experience and wanting to refresh their skills. The three sessions are linked and previous participants found this approach to be particularly helpful, allowing issues and questions raised during one session to be covered in subsequent workshops.
The sessions are intended to be practical. Participants will be encouraged to share ideas and approaches to identify individual service action plans, which can be implemented on their return to work. Participants must be able to attend all three sessions and be prepared to carry out short practical assignments between the sessions.
To provide a co-coordinated training programme which reflects the specific needs of Information Services staff within HE institutions
To help participants to identify the key elements of managing and supporting staff in the context of change
To give practical help in achieving results through others, management skills and styles, managing effective teams, managing performance, dealing with difficult situations and managing your own development.
To allow an exchange of ideas and experience across different institutions
To share good practice from within library and information services and elsewhere
To improve individual skills and self confidence
To encourage a problem solving approach through the preparation of individual and service action plans
Management skills and styles
The challenge of management in the context of rapid change
Management skills and styles
Practical work on Motivation Communication Delegation
Practical work for Day 2
Leading successful teams
The manager’s responsibility for leading successful teams
Team challenge: Practical exercise in small groups
Introduction to group dynamics
Models of team leadership
Team life cycle
Individual roles and responsibilities
Keeping teams on track
Managing ‘virtual’ teams
Dealing with difficult issues in teams
Practical work for Day 3
Developing a positive approach to negative performance
Exploring a framework for dealing with ‘poor performance’
The assertive manager: Giving constructive feedback and other techniques
Dealing with difficult and sensitive issues: case studies
Managing upwards: Negotiating and influencing skills
Managing ourselves: What next?
Programme evaluation and end of session
Cost is £200 for CPD25 members, £260 for M25 affiliate members and £320 for other institutions, including refreshments
Please note that there are 12 places available for this event, which will be allocated on a first-come-first-served basis. Bookings will close on the 5th January 2005, cancellations after that date will incur a 75% cancellation fee. In the event of a “no show??? on the day 100% cancellation charges will apply.