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Multi-site services: how to make them work


4:00 pm

Event Type

[B]cpd25 Seminar –
Multi-site Services: how to make them work[/B]
18th May 2007, 10.00am – 15.30pm

Anglia Ruskin University, Cambridge

Who should attend?
This event is aimed at anyone who is involved with, or interested in, multi-site academic LIS provision.

Brief for the day:
Running a contemporary academic information service is a complicated business under any circumstances. But the complexities, costs and constraints seem to multiply when you have to provide that service over a number of sites. How can multi-site services be managed to best effect? How can the complexities and constraints be addressed and reduced? And are there positive aspects to multi-site provision which can be capitalised upon?

This cpd25 seminar will explore these issues by means of case studies drawn from four very varied institutions, with multi-site arrangements in various stages of maturity. There will also be the chance to exchange experiences and ideas with other participants who are grappling with the issues (or seizing the opportunities!) of multi-site working.

10.00 Coffee and welcome

10.30 Case study 1
Anglia Ruskin University: the view from a modern, vocational university

11.15. Case study 2
UCL: the view from long-established, research-led university

12.00 Lunch and optional tours of Anglia Ruskin University Library, Cambridge

13.30. Case study 3
Kingston University: the view from Customer Services in a university with mature multi-site arrangements

14.15 Case study 4
University of the Arts London: the view from a recently constituted, specialist university

15.00 Open forum discussion, with tea/ coffee

15.30 Depart


• Nicky Kershaw is University Librarian at Anglia Ruskin University

• Elizabeth Chapman is Deputy Director of Library Services at UCL

• Graeme Lockheart, currently Information Specialist (Music & Classics) at King’s College London, was until recently an Information Advisor with the Customer Services Team at Kingston University

• Jan Conway is Assistant Director (Academic Services), Library & Learning Resources, at the University of the Arts London

Booking Information:
Cost £40 for cpd25 members and £65 for other institutions, including lunch and refreshments. Transport to Cambridge is not included.

Please note there are limited places available for this event. Cancellations less than one week before the event will be charged a 50% cancellation fee. In the event of a ‘no-show’ the full fee will be charged.

Please book online at, or contact Dave Puplett:

Booking form for M25 Members   Booking form for non-Members