Enquiry Handling Software [Event Ref.# TG5/ENQ]
Speakers from a variety of academic libraries will explore their experience of using technological approaches to provision of enquiry services for longer hours, serving remote users and supporting self service.
10:30: Gary Corcoran, Roehampton. “Virtual librarian”
11:00: John Dowd, Wolverhampton, "Assist"
11:30: Marion Syratt-Barnes, Middlesex, "LibGuides and LibAnswers"
12:00: Belinda McKenna, Kingston "A combined service desk"
Venue: Hardy Room, London Mathematical Society
57-58 Russell Square, London. WC1B 4HS.
Charge: £45 for M25 Consortium members; £60 for non-members.
Please note that places on this visit are limited and early booking is essential.
Cancellations less than one week before the event will be charged a 50% cancellation fee. In the event of a ‘no-show’ on the day, the full fee will be charged.
To book please use our online booking form or email the administrator via firstname.lastname@example.org