Effective communication: the fundamentals [Ref. TG1/ASPECTS1] – Please note this event has been postponed until further notice.
THIS EVENT HAS BEEN POSTPONED UNTIL FURTHER NOTICE. Please contact firstname.lastname@example.org with any queries.
Effective communication: the fundamentals
You use communication skills on a daily basis when in the work place. Whether you’re talking to colleagues, team members, your boss or a customer, you need to be able to get your point of view across confidently, and get the outcomes you need to work effectively.
Instinctively engaging the appropriate language, tone of voice and body language in each of these different settings, especially in difficult situations, can take some practice.
At this workshop communications expert Wendy Smith will cover the fundamental skills you need to be able to work professionally with anyone and everyone you come in contact with. Wendy will cover a broad range of techniques that will improve your overall portfolio of interpersonal skills.
What you will learn about:
- Using and adjusting your body language.
- Varying your tone to create impact with your vocal delivery.
- Using personal and public space to your advantage.
- The importance of listening and understanding.
- The power of paraphrasing.
- How to be assertive without being aggressive.
- Maximising your verbal impact with powerful words.
Find out how to fine-tune and adapt your style in response to different situations, and leave feeling confident in your abilities.
Journalist and trainer Wendy Smith has been running courses in Effective Communication skills for the last 20 years. Starting out with the Lancashire Cricket team Wendy has gone on to work with academics, teachers, tech start ups and design firms. Wendy has an MA in Media and Communications, a PGCE and coaching qualifications.
The Foundling Museum
40 Brunswick Square
£50.00 for members
£75.00 for other institutions
To book a place please use our online booking form. Please remember to include your PO number as bookings cannot be confirmed without this.
Cancellations less than one week before the event will be charged a 50% cancellation fee. In the event of a ‘no-show’ on the day, the full fee will be charged.