Data driven Library Services [TG3/DATA]

Data driven Library Services: exploration of how Libraries can use the wealth of data we collect to enhance and improve our service.

Libraries by their very nature do a fabulous job of collecting data, but how do we use it to our advantage? What data don’t we collect and why should we start? How can data help us to future proof our services and guide us to making decisions that will enhance our customers experience? This session will provide case studies on how data has been used successfully to make decisions about library services & offer a chance to explore how you could use data to make informed judgements in your workplaces.

Programme:

10.00 Welcome from the Chair, Katherine Marshall (University of Westminster)

10.10 Amy Stubbing presentation

10.40 Breakout sessions

11.00 10 min break

11.10 Sarah Maule presentation

11.40 Breakout session

12.10 Panel questions for Amy, Sarah and Katherine

Cost
£25.00 members
£35.00 non member institutions

Information for joining:

• This session is virtual and will run via Zoom. Once your booking has been confirmed, joining instructions will be emailed the day before the event.
• Electronic CPD attendance certificates can be provided on request. Please request via cpd25@london.ac.uk

Cancellations less than one week before the event will be charged a 50% cancellation fee. In the event of a ‘no-show’ on the day, the full fee will be charged.

*THIS EVENT IS NOW FULL. NEW BOOKINGS WILL BE ADDED TO A WAITING LIST* To book a place on the waiting list, please use our online booking form.