 Written Plan Disaster Management Plan to be reviewed on or before:…………………..2005 Member of staff responsible for review and updating is:
Name:…………………………
Position:………………………..
Updates should be sent to:
• Disaster Managers (2 copies each). • Members of the Disaster Reaction Teams (2 copies each). • Site Managers • Systems Librarian (or equivalent) • IT department • Server Room • Note locations of any other copies, e.g. senior managers in the institution, disaster recovery suppliers, adjacent sister libraries.
NB Any major revision of this plan should result in it being reprinted in its entirety. Chain of CommandDisaster Manager Name, position held, responsibilities. Disaster Reaction Manager Name, position held, responsibilities. Disaster Recovery Manager Name, position held, responsibilities. Press Officer Name, position held, department, responsibilities. Senior manager in the institution Name, position held, department, responsibilities, contact details. Disaster Reaction Teams Name, position held, responsibilities. Name, position held, responsibilities. Name, position held, responsibilities. Name, position held, responsibilities. Name, position held, responsibilities. Etc. Health and Safety
The Library should be closed and all personnel evacuated under the following circumstances: • Fire alarm. • Flood alarm (if appropriate). • Bomb threat. • Instructions from Emergency Services. • Instructions from the Disaster Manager or the Disaster Reaction Manager. • Instructions from Estates. • Power failure. • Etc. Evacuation ProceduresInsert local evacuation procedures. Insert emergency procedures for library system shut down. TrainingInsert local training programme for staff by category i.e.: Disaster Managers, Disaster Reaction Team Members, all staff, staff from other departments e.g. Security or Estates, induction training for new staff. Timing and nature of each course to be recorded, and optimum regularity and frequency noted. InsuranceCompany name, phone/fax no., contact - or Finance Department contact as appropriate, and approved method of contact, including authorisation. Insert any restrictions placed or benefits available. Insert necessary arrangements for extra insurance for stock in transit or temporary storage, extra opening hours or emergency accommodation for readers and staff or for staff working under disaster conditions. Insert location details of off-site back-up copies of catalogues, inventories, etc. Include reference to local or regional mutual support agreements, where these exist, and approved methods of contact. Library Floor PlansInsert Library floor plans for: • Fire exits, fire extinguishers, smoke alarms, sprinkler systems (where present), assembly points. • Air conditioning systems (where present). • Electrical, water, sewerage, drainage and gas systems; highlighting fuse boxes, stop cocks and isolation valves. • Details and location of salvage priorities. • Locations of the emergency equipment bins and first aid boxes. Salvage Priorities
Insert collection salvage priorities and the names of those responsible for each area.
(see also Accommodation for Salvage Operations) IT Priorities
Responsibilities
Systems Librarian (or equivalent) Name, position held, responsibilities.
IT department representative Name, position held, responsibilities.
Network representative Name, position held, responsibilities.
Server Administrator Name, position held, responsibilities.
Insert names of staff authorised to shut down library IT systems when advised to do so by relevant authorities. Orientation
Insert the location of library servers or other IT equipment used by the library; enter room number(s) and members of staff who have access.
Back-up tapes: Insert location where back-up tapes are stored and members of staff who have access. Insert location of following that have particular relevance to IT: • Fire exits, fire extinguishers, smoke alarms, sprinkler systems (where present), assembly points. • Air conditioning systems (where present). • Electrical, water, sewerage, drainage and gas systems, highlighting fuse boxes, stop cocks and isolation valves. • Salvage priorities and the location of the emergency equipment bins and first aid boxes Maintenance Contracts
Insert names and contact details of contractors - including out of hours/emergency phone numbers. Identify which systems they are responsible for.
Insert list of data recovery firms. IT Priorities
List priorities of servers and insert priorities for IT service restoration. Inventory
Attach a list of all IT equipment - make, model, serial number, location, date of purchase, cost. Service Continuity
Insert priorities.
Insert location of instructions on offline/manual procedures.
Insert alternative IT access for staff and any co-operative/mutual support agreements. Insurance
List insurance company details or Finance Department contact and responsibility. Insert any restrictions placed or benefits available. Emergency Equipment
Select appropriate emergency equipment from the list given below and note quantities held, by location (it may make lists easier to manage and understand if the equipment is categorised by purpose, e.g. initial response, cleaning & drying, packing). Arrange storage and note the precise location of the boxes or wheelie bins. Absorbent cloth Acid-free wrapping paper Adhesive tape & dispensers Aluminium foil Aprons (disposable) Archive quality boxes (empty) Back supports Barriers Batteries Bin bags Blank paperBlotting paper Boiler suits Brooms Bubble-wrap Bucket Buckets (with mop wringers) Bulbs (torch) Bulldog clips Camera (digital) Cassette tape recorder or dictaphone (with batteries & tapes) Chalk Chemical sponges Claw hammer Cling film Clipboards Clothes pegs Cloths Clean copies of damage forms Crates (plastic, folding) Crepe bandages Dehumidifiers Detergents Disinfectants Distilled water Dust masks Dust pans Dusters Extension cable Fan heaters Fans First aid kit Folding wallpaper tables Freezer bags Freezer labels Generators Gloves (cotton) Gloves (heavy duty plastic) Gloves (industrial) Gloves (surgical) Goggles Hacksaw (with blades) Hammer Hand held sprays Hard hats Hazard cones Hazard signs Hazard tape Highlighter pens Hygrothermograph J cloths Kitchen paper Knives Labels Labels (waterproof) Ladder Lamps Masking tape Masks Melinex sheets Mobile phones (with battery & charger) Mop Mylar film Mylar sheets Newsprint Notepad Nylon line Paint brushes (small & medium)Pamphlet boxes (empty) Paper (blank, in various colours) Paper clips (plastic) Paper towels Pencil sharpener Pencils (chinagraph) Pencils (HB) Pens (freezer) Pens Pen (permanent marker ) Photographic chemicals Pliers Polythene bags Polythene gloves Polythene sheeting Pumps Respirators (dust & mist) Rubber bands Rubber gloves Safety pins Scalpel and blades Scissors Screwdrivers Shoe covers Shovel Spanners Sponges Squeegees Stanley knife Stapler & staples Stockingette String Sun lamps Swarfega Sylglass Tabards (fluorescent) Tape (brown parcel) Tape (cotton) Tape (linen) Tape (waterproof packing with dispenser) Tape measure Tarpaulin Tie on labels Tools Torch Trimming knife Trolley Twine Vacuum cleaners (wet & dry) Walkie-talkies Washing-up liquid Water containers with lids Waterproof clothing WD40 Wellington boots Suppliers of Emergency Equipment and Services
Identify suppliers of emergency equipment and services. Set up relationships or contracts as appropriate. List contact details and any authorisation or contract numbers. Suggestions for suppliers are listed below. This is not an exhaustive list nor does it imply any recommendation by the M25 Consortium or any member thereof. Disaster Recovery Specialists
NB The contact details below are for the standard services offered by each company, not for their specialist emergency call-out services.
Belfor-Relectronic (UK) Ltd 153 Milton Park Abingdon Oxfordshire OX14 4SD Telephone 01235 862500 Fax 01235 861078 Email
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Website http://www.disasterline.com
Cedric Chivers Limited Disaster Recovery Service 1 Beaufort Trade Park Pucklechurch Trading Estate Pucklechurch Bristol BS16 9QH Telephone 0117 937 1910 Fax 0117 937 1920 Email
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Website http://www.cedricchivers.co.uk
Data and Archival Damage Control Center 4 Bridge Wharf 156 Caledonian Road London N1 9UU Telephone 020 7837 8215 Document SOS Limited 34 Abbey Business Centre Ingate Place London SW8 3NS Telephone 020 7498 8080 Fax 020 7627 2233 Email
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Website http://www.documentsos.com
Harwell Drying and Restoration Services Harwell International Business Centre Building 404/13 Harwell Didcot Oxfordshire OX11 0RA Telephone 01235 434373 Fax 01235 432246 Email
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Website http://www.harwell-drying.demon.co.uk
Riley Dunn and Wilson Ltd Disaster Recovery Registration Service Freepost Falkirk FK1 4BR Telephone 01324 621591 Fax 01324 611508 Email
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Website http://www.rdw.co.uk Other services
National Preservation Office The British Library 96 Euston Road London NW1 2DB Telephone 020 7412 7612 Fax 020 7412 7796 Email
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Website http://www.bl.uk/services/preservation
General Archival Stationery and Supplies (to assist in meeting the requirements of BS 5454 : 2000)
Atlantis Art and Conservation Suppliers 14 Fieldgate Street London E1 1EW Telephone 020 7377 8855 Conservation Resources (UK) Ltd Units 1, 2, 4 & 5 Pony Road Horspath Industrial Estate Cowley Oxfordshire OX4 2RD Telephone 01865 747755 Fax 01865 747035 Website http://www.conservationresources.com
Preservation Equipment Ltd. Vinces Road Diss Norfolk IP22 4HQ Telephone 01379 647400 Fax 01379 650582 Email
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Website http://www.preservationequipment.com
G Ryder & Co Ltd Denbigh Road Bletchley Milton Keynes MK1 1DG Telephone 01908 375524 Fax 01908 373658 Website http://www.ryderbox.co.uk Secol Ltd Howlett Way Thetford Norfolk IP24 1HZ Telephone 01842 752341 Fax 01842 762159 Website http://www.secol.co.uk
Sources of Specialist Advice
Insert details of your library and archives system suppliers for hardware and software.
Insert details of conservators used by the Library.
Archives Libraries Museums (ALM) London Cloister Court 22-26 Farringdon Lane London EC1R 3AJ Telephone 020 7549 1700 Fax 020 7490 5225 Email
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Website http://www.lmal.org.uk
or insert details of the relevant regional agency.
British Association of Paintings Conservator-Restorers The Secretary PO Box 32 Hayling Island PO11 9WE Telephone 0239 246 5115 Email
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Website http://www.abpr.co.uk
Chartered Institute of Library and Information Professionals (CILIP) 7 Ridgmount Street London WC1E 7AE Telephone 020 7255 0500 Fax 020 7255 0501 Email
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Website http://www.cilip.org.uk
Institute of Materials, Minerals and Mining 1 Carlton House Terrace London SW1Y 5DB Telephone 020 7451 7300 Website http://www.iom3.org Institute of Paper Conservation Bridge House Waterside Upton upon Severn WR8 0HG Telephone 01684 591150 Fax 01684 592380 Email
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Website http://palimpsest.stanford.edu/ipc
Museums, Archives and Libraries Council 16 Queen Anne's Gate London SW1H 9AA Telephone 020 7273 1444 Fax 020 7273 1404 Email
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Website http://www.mla.gov.uk Museums Association 24 Calvin Street London E1 6NW Telephone 020 7426 6970 Fax 020 7426 6961 Email
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Website http://www.museumsassociation.org
Museums Documentation Association The Spectrum Building The Michael Young Centre Purbeck Road Cambridge CB2 2PD Telephone 01223 415760 Fax 01233 415960 Email
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Website http://www.mda.org.uk
National Archives Public Record Office Kew Richmond Surrey TW9 4DU Telephone 020 8876 3444 Fax 020 8392 5286 Website http://www.pro.gov.uk
National Preservation Office The British Library 96 Euston Road London NW1 2DB Telephone 020 7412 7612 Fax 020 7412 7796 Email
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Website http://www.bl.uk/services/preservation
Society of Archivists Prioryfield House 20 Canon Street Taunton Somerset TA1 1SQ Telephone 01823 327030 Fax 01823 271719 Email
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Website http://www.archives.org.uk
University of Southampton Textile Conservation Centre Winchester Campus Park Avenue Winchester Hants SO23 8DL Telephone 023 8059 7100 Fax 023 8059 7101 Email
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Website http://www.wsa.soton.ac.uk/ttccontent.htm
Removals Firms
Bishop's Move 102/104 Stewards Road London SW8 4UF Telephone 020 7498 0300 Fax 020 7627 1173 Website http://www.bishopsmove.com Hays Rentacrate 16 Evelyn Street London SE8 5DQ Telephone 020 7740 3700 Fax 020 7740 3730 Website http://www.haysrentacrate.co.uk
Olympic Removals Ltd Olympic House Progress Works Progress Way Enfield EN1 1UX Telephone 020 8805 0999 Fax 020 8805 0988 Email
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Website http://www.olympicremovals.co.uk
Specialist Equipment Suppliers (for pumps wet and dry vacuums, fans etc.)
HSS Hire Service Group 25 Willow Land Mitcham Surrey CR4 4TS Telephone 020 8620 3100 Fax 020 8687 5005 Email
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Website http://www.hss.com (check Yellow Pages for local branches)
Key Industrial Equipment Ltd Blackmoor Road Ebblake Industrial Estate Verwood Dorset BH31 6AT Telephone 01202 822214 Fax 01202 813352 Email
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Website http://www.keyind.co.uk
Munters Ltd Blackstone Road Huntingdon Cambs PE29 6EE Telephone 01480 442243 Fax 01480 413147 Email
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Website http://www.munters.co.uk
Whatman plc 27 Great West Road Brentford Middx TW8 9BW Telephone 020 8326 1740 Fax 020 8326 1741 Website http://www.whatman.com
William Lillico Ltd Wonham Mill Betchworth Surrey RH3 7AD 01737 247666 Fax 01737 246783
Zellweger Analytics Ltd Hatch Pond House 4 Stinsford Road Nuffield Industrial Estate Poole BH17 ORZ Telephone 01202 676161 Fax 01202 678011 Email
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Website http://www.zelana.com
Freezer Truck Hire
(insert details of local suppliers)
Drying Facilities
(insert details of local facilities)
Commercial Freeze Dry 45 Roman Way Longridge Road Ribbleton Preston PR2 5BD Telephone 01772 654441 Fax 01772 655004 Email
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Website http://www.commercialfreezedry.co.uk/process.htm
Harwell Drying and Restoration Services Harwell International Business Centre Building 404/13 Harwell Didcot Oxfordshire OX11 0RS Telephone 01235 432245 Fax 01235 432246 Email
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Website http://www.harwell-drying.co.uk
RHM Technology Ltd The Lord Rank Centre Lincoln Road High Wycombe Bucks HP12 3QR Telephone 01494 526191 Fax 01494 428080 Email
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Website http://www.rhmtech.co.uk
Photographic Conservation
Centre for Photographic Conservation 233 Stanstead Road Forest Hill London SE23 1HU Telephone 020 8690 3678 Fax 020 8314 1940 Email
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Website http://www.cpc.moor.dial.pipex.com
Film
British Film Institute 21 Stephen Street London W1T 1LN Telephone 020 7255 1444 Website http://www.bfi.org.uk
Document and microform Services
Cimtech Limited Innovation Centre University of Hertfordshire College Lane Hatfield Herts AL10 9AB Telephone 01707 281060 Fax 01707 281061 Email
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Website http://www.cimtech.co.uk
Shelving
Sealine Business Products Ltd Media House 10 Greencoates Hertford Herts SG13 8AA Telephone 01992 558001 Fax 01992 304569 Email
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Website http://www.balmforth.co.uk
Britannia Shelving Unit 21 Haddenham Business Park Haddenham Bucks HP17 8LJ Telephone 01844 292856 Fax 01844 292848 Email
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Website http://www.buildingdesign.co.uk/facil/britannia-shelving
Forster Ecospace Limited Masons Gate Townsend Marsh Gibbon Oxon OX27 0EY Telephone 01869 278002 Fax 01869 278003 Email
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Website http://www.ecospace.co.uk
Gresswell Direct Grange House 2 Geddings Road Hoddesdon Herts EN11 ONT Telephone 01992 454511 Fax 0800 616634 Email
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Website http://www.gresswell.com
LS Associates FAO Barry Pettman 4 Eastholm Letchworth Garden City Herts SG6 4TN Telephone 01462 637912 Fax 01462 637938 Email
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Website http://www.edulib.co.uk Emergency Ordering and Invoicing Procedures
Insert emergency procedures for placing orders and passing invoices, including authorisation and authentication procedures. Insert name and contact details of relevant finance officer. Accommodation for Salvage Operations
Insert arrangements made for accommodating salvage operations. Business Continuity
[NB If required text to be added here on Advocacy, Dependencies, Supporters, etc.]
[Text to be added about Risk Assessment] Scenario Planning
[Text for this section to be defined] Service Continuity
Insert arrangements made for ensuring service continuity. Where this involves co-operative agreements insert authorisation and authentication procedures to invoke those agreements.
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