This month sees the refurbishment of part of the 3rd floor as a silent study area.  The space  has been given a complete repaint, a new green carpet and most importantly, given our location on the approach to Heathrow and the proximity of the student  bar, secondary glazing.  We have also bought new curved carrels to answer the critique that we don’t give silent workers enough individual work space.  Around the side of the larger outer space are some small bookable rooms with PCs.  The whole area has been prominently labelled with red warning signs to make it very clear that the area is designated for silent study only.

Last summer, to free space for more self issue machines, we got a new pink counter, known as Enquiry Central – The Pink Desk.  This is designed to be very visible from the library entrance. Our Learning Advisors, model the uniform polo shirts worn by front line staff.  The shirts are clearly marked with the University logo and the words ‘Library Staff’ across the back. This is proving to be  uccessful in making staff visible to customers particularly when roving on the floors.  

The pink counter is from Space Oasis and the shirts are supplied by hotline.co.uk

If you would like more information about any of these items do please contact Michela Wilkins, Head of Library and IT Facilities and Business Services, This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  

Silent work area at Roehampton Library

Library Staff. The pink counter is from Space Oasis and the shirts are supplied by hotline.co.uk

Adam Edwards
Deputy Librarian
Roehampton University

Content of M25 e-bulletin Spring 2009 Edition